Coffee machines true stories behind the hype.

We know everyone has experienced it at some time or another the fact that usually the warranty runs out then you get problems. Well not so with our latest coffee machine purchase the Sunbeam Coffee machine cafe series EM6910.

Back on July 22nd we replaced our Saeco which was apparently stolen read more below, with what we believed to be a sturdy a new Sunbeam Coffee machine cafe series EM6910.

Now not even only 2 months later coffee is spraying everywhere. The machine started making funny noises so I looked down to see what was happening and got shot in the face with scalding hot water and steam.  Today we cleaned the shower screen of the Sunbeam cafe series EM6910 & when we pulled the seal out noticed it was split. Sunbeam claim the seal should last at least 12 months. However we have had a Krupps coffee machine which it’s shower screen only now needs replacing due to going hard after 13.5 years use. Apart from this minor set back with the Sunbeam we love our Sunbeam cafe series EM6910 when it works.

Whether this seal issue is a fault or a money making tactic Sunbeam really needs to think about the potential damages costs associated with injuring, blinding people or even still killing them by electrocution.

For some strange reason Sunbeam requests you call them about changing this seal and to make matters worse unlike a normal business Sunbeam are not even there until 9.30 am. We will try to keep you updated on the outcome of this drama. We just tried calling Sunbeam again at 9.50 am and wasted $5 on a mobile call to try sorting out the problem only to not get answered.

On a brighter note: The Sunbeam grinder we bought which is in the photo’s so far has worked brilliantly AND. Thankfully we finally got our Saeco Royal professional coffee machine back earlier in the month. It turned out it was put away safely for storage and not lost or stolen. We are grateful to Allan at the Regal coffee company Southport for finding our beloved machine. Allan even somehow managed to fix the Saeco manufacturing fault of the side door being warped since we bought it. We love Saeco when it works.

A bit of background on our coffee indulgence.
Since 1985 23 years ago I have been collecting machines and enjoying coffee. So far to date we have counted and found we have 13 of the 15 coffee making machines collected that we bought. Everyday we enjoy at least 2 to 4 coffees. We usually drink Latte’s but sometimes enjoy Greek or Turkish coffee a plunger, percolated or espresso.

If you have any experiences like the above we can be contacted through our email or preferably leave a comment.

SAECO UPDATE

Due to the machine being stolen / lost by the Saeco service agent we contacted Saeco on 28/08/08 to see how or what information we could supply to the police to help them find the machine. However Saeco stated that because Saeco only place serial numbers on stickers they are easy to remove. Saeco said they would contact Allan for further details and get back to us but Saeco has not returned our call.

On the 09-09-2008 we finally got to pickup the machine owned by us. On this date we were spoken at rudely by a female staff member, who clearly knew nothing about the situation as above & attached. She was trying to get us to pay for storage, to which we were not advised of in writing or even verbal until this abuse. It turns out Regal should really have been paid nothing as when we went to use the machine on 27-09-08 it did not work properly. At this time we found the coffee grinder would not set properly, the milk steamer was not working properly the machine had the same problem as we just paid $495 to fix.

We have in the past had to clean out & service the grinder which is an owner serviceable part to which. When the grinder was not working the first chance we got to test the machine at home we investigated & found the grinder was turned out 3 turns and also 240 degrees out of alignment which is not factory default setting as it was when we took the machine in to Regal coffee. Furthermore on 09-09-08 when we picked the machine up the usage meter had a reading of 3075 shots. To which this would have read 1 to 10 if the main board had actually been replaced. We normally use only 32 shots of coffee a week.

I have recently been expanding my writing skills by writing interesting articles on various topics. Many people use hubs squidoo or other pages of the like to try to get traffic or backlinks. However sadly they fill the page with junk. They try to get listed quicker or near the top in Google or other search engines, which only serves to penalize them, as it is seen as spam.

I being a person who cares about information and you the public being informed write content that is usually light hearted and personal as you will see by my writing style page.

In the spirit of tecacentre.net I write for you as a community service for the benefit of all the people across the world. As such I hope you get some good use of my writing hints & tips. I only ask in return for you to write an article on me or a nice comment on your page or blog.

Some of my articles

Today 12 August 2008, I got an interesting email a subject of one that is close to my heart and that is the environment. Had the subject read something like the following I would not have even bothered looking.
"Easy Offline Riches", the maverick product which "sold out".
The email was from an aquaintence Todd Gross started out like. 

Let me be clear. Not only are people now searching for local businesses through google and not Yellow Pages, but the Yellow Page delivery is being banned in some cities for environmental reasons (such as Albany, NY)
Why do you care?
Because by the millions, local restaurants, contractors, shops of all kinds are suddenly desperate to get a website done.

It however was not the actual subject but the subject line that was well crafted to catch readers attention. The subject line read "Death of the YELLOW PAGES Means Income for YOU!"

It is rather funny that recently we were discussing the environmental raping these types of companies such as the Yellow pages are doing and what could be done about it to fix the problem. We came up with some common sense useful ideas then decided not to advise the Yellow pages as they are to sensible especially for a company named Sensis.

In Australia the Yellow pages is run by our local phone company Telstra, most people who have had dealing with either business have some sort of complaint or another especially with the Yellow pages. This is possibly due to the size of the company though with around 95% of the dealings we have had with them they have just been plain ignorant. Due to this fact and the many problems with the Yellow pages, Telstra is trying to distance itself.

The reason we are so passionate about the Yellow pages is that have cost many people a lot of money in some cases such as ours cost us our lively hood. Each time we have advertised with the Yellow Pages except for once or twice they have gotten the ads wrong. The last straw was the last mistake Yellow Pages made costing us the loss of a business, a friendship and a 10 year contract and over half a million dollars.

We think it is time for the big businesses of the world to wake up and smell the roses. The fact that the more people you rip off the less people will use your product or service. This is highly evident when in Australia recently Penny Miller who used to be Betterware who is a division of Magnamail a trusted company was apparently shut down. Sources say the treatment Penny Miller gave their staff but mainly the contractors and deliverers was archaic, appalling and should be outlawed.

One example of abuse from Penny Miller was as quoted. In the beginning of June 2008 the Queensland state manager of Penny Miller, Donna Barridge was requested to go to the Gold coast to help sort out some problems the team was having with the Penny Miller system. And all that happened was that Donna Barridge just abused everyone. After the abuse from Donna Barridge happened secret discussion were held by the Gold coast team later that day and week in which it was decided to do a walk out on the Gold coast.

Sources say Donna Barridge is mind you a big person and probably thinking she was in a big enough position to get away with the abuse. Penny Miller claims you are on a contract but in reality you appear to be employed this type of verbal & emotional abuse that Donna Barridge did should not be happening to business nor employees. Now that the world knows about Donna Barridge and Penny Miller a division of Magnamail we may see some justice.

NOW TELL ME MY FRIENDS WOULD YOU FEEL PASSIONATE ABOUT LOSING A HALF A MILLION DOLLARS…OR MORE.

Tags: big businesses of, big businesses problems, Yellow pages, sensis, telstra, Penny Miller, Magnamail, Donna Barridge, MILLION DOLLARS, Yellow pages problem, sensis problem, telstra problem, Penny Miller problem, Magnamail problem, Donna Barridge problem,

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